FREE shipping EU | Returns within 14 days

FAQ

SHIPPING
 
At the moment, CAPITAL SINS ships within the UK and to the EU.
The shipping is FREE for all destinations currently covered.
If you are from a country which is not covered at the moment by our Shipping Zone, please contact us through our Contact Form and we'll let you know if we can arrange a special delivery to your country.
 
PROCESSING & SHIPPING TIME
 
The time CAPITAL SINS needs to prepare an order for shipping is 1-2 working days. The estimated shipping times are the following:
  • United Kingdom: 2-3 business days
  • EU: 3-5 business days
  • Rest of the world not covered at the moment
CAPITAL SINS will do its best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the third-party shipping company.
 
TRACKING INFORMATION
 
CAPITAL SINS dispatch its products through Royal Mail. Our shipping is tracked & signed. CAPITAL SINS will send the customer an email with the tracking number once the package is prepared and picked up from our warehouse. You can track the parcel by clicking on the following link:
http://www.royalmail.com/track-your-item
 
CUSTOMS AND IMPORT TAXES
 
Buyers are responsible for any customs and import taxes that may apply. CAPITAL SINS is not responsible for delays due to customs.
 
RETURNS
 
For returns and refunds please check our section Returns.
 
DEFECTIVE PRODUCTS
 
If the product received has a manufacturing defect please follow the instructions contained in our section Returns.
 
INCORRECT ORDER
 
If you receive an incorrect order, please contact us through our Contact Form and we will resolve the problem once the content has been verified. 
 
I WANT TO BECOME AN AUTHORIZED STORE
 
If you are interested in selling our products please contact us through our Contact Form.
 
ACCEPTED PAYMENT METHODS
 
Credit cards: Visa, MasterCard, American Express.
Debit cards: Visa, MasterCard, American Express.
PayPal.
 
MEASUREMENTS
 
BATTERSEA:   Frontal: 138mm | High: 45mm | Bridge: 12mm | Temple: 138mm
CAMDEN:   Frontal: 138mm | High: 45mm | Bridge: 15mm | Temple: 138mm
CITY:   Frontal: 135mm | High: 48mm | Bridge: 15mm | Temple: 135mm
NOTTING HILL:   Frontal: 140mm | High: 45mm | Bridge: 15mm | Temple: 150mm